Here's A Helping Hand...
Websites can be complicated and we have tried to cover most things below.
If you can't find what you are looking for, please check the FAQ section or send us an email to [email protected] with as much detail as possible.
Please contact us at [email protected] if you cannot find an answer to your question.
The best way to contact us is via this website through our contacts page or via email at [email protected]. We endeavour to respond within 48 hours wherever possible.
In the top right corner of your browser, there is an icon (next to shopping trolley icon)to create an account. This has a few benefits but one is that it allows us to keep you up to date with any new developments, upcoming webinars or changes to our offerings over and above just subscribing to emails. It is also useful if you book an appointment as it keeps dates of your appointments under your account so you can refer to them in the future. This is not compulsory to use our site but it's free and worthwhile if you want to be kept informed. For more information, click here.
The answer is both yes and no. Some of our services are free and are a great place to start (Free Video Section or Preliminary Consultation). For our paid services, these start at £4.99 for a single video offering general advice moving to discounted rates if you choose our subscription model and finally our one to one consultations if you prefer focussed support. Please refer to the relevant pages for more details. (Subscriptions, Appoinments)
We have tried to keep this as simple as possible for our clients. All you need is a web browser and internet access to start with. We dont have a mobile app as yet but this is something we are considering down the track.
There is a link to our privacy and other policies at the bottom of each page. Follow the link and a summary can be found on that page or if you require more detail, you can download our policy PDF.
We want to support you on your journey in any way we can. While the focus is on dietetic services, we also realise that not everyone is fully up with technology. We can provide help to get you set up for appointments or if you just need a little help accessing the videos. The videos are best viewed on faster internet services but all broadband users should be able to use the website and its services. For any other questions, please send an email to [email protected].